FREQUENTLY ASKED QUESTIONS
Please make sure to read our FAQ before reaching out to our customer service.
HugeSupplements happily ships to all countries worldwide.
Except for the following countries:
- Republic of Cyprus
- Czech Republic
Don’t worry! You can reset your password by clicking here. You will receive an email with instructions on how to reset your password.
Orders placed between Monday and Friday are shipped on the same day. Domestic shipping generally takes about 1 to 3 business days. International orders can take anywhere from 5 to 10 business days depending on the location.
Please allow 24-48 hours to see if the package shows up. Some mail carriers will mark it as delivered when it is still in the truck. If you still have not received your package after 48 hours, please call us to start an investigation
As of 4-2-2020, HugeSupplements only accepts the following payment method:
- Sezzle (click here for a guide)
Unfortunately, payment methods like PayPal are declining our business based on the risk. We are currently working on a stable credit card processor—apologies for the inconvenience.
First of all, thank you for ordering from us!
When you place an order you will receive a confirmation email of your order. If you haven’t received the confirmation mail, please check your spam box first. If it’s not in the spam box please send us an email at firstname.lastname@example.org
Please don’t worry! Our customer support team is ready to help you out. If you’re having problems with placing an order, simply reach out to us through email or live chat and we will help you out.
HAVE A QUESTION? DO NO HESITATE TO CONTACT US
Have a question regarding the status of your order? Please make sure to add your order number to make sure we can process your request as soon as possible.